Marnie N.
Mid-Level Cloud Support Engineer
Open to offersNew to PlatformAbout
Marnie Noah D. is an experienced IT Instructor and Cloud Engineer with a background in IT operations, cloud support, and academic instruction. At STI Novaliches, Marnie teaches Computer Systems Architecture, Game Programming, MIS, Network & Cloud Computing, and Enterprise Architecture, providing lectures, lab activities, and student mentoring. Previous roles include supporting cloud-based contact center operations at ePLDT Inc., managing virtual servers, storage, and networks on the cloud, and handling troubleshooting and ticket escalation related to Windows, VMware, and SQL at Accenture. Marnie is certified in Microsoft Azure and Data Analytics, and brings hands-on experience in managing hardware and software operations in the retail sector at Rustans Commercial Corp.
Experience
IT Instructor
STI College Novalcihes · 2025 — 2026Instructed students in Computer Systems Architecture, Game Programming, Management Information Systems, Network & Cloud Computing, and Enterprise Architecture through lectures and practical labs, while providing mentorship.App/Cloud Support Associate
Accenture · 2024 — 2024Processed ticket escalations related to Windows, VMware, SQL, and CommVault, along with creating Virtual Machines and managing Access in Active Directory.IT Operations Associate
Rustans Commercial Corp · 2023 — 2024Provided support for store operations by troubleshooting hardware such as POS, Pax, and PCs, while also installing necessary software tools and applications.Cloud Support Engineer (IaaS & CcaaS)
ePLDT Inc. · 2022 — 2023Oversaw cloud-based contact center operations, managing call routing, system monitoring, and customer support. Additionally, managed virtual servers, storage, and networks, monitoring performance, deploying resources, and resolving issues.
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