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Marry R. — Mid-Level Customer Service Representative from Philippines

Marry R.

Mid-Level Customer Service Representative

Philippines 3-6 years
Open to offersNew to Platform
Languages
TagalogEnglish
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About

Marry Rose V. is an experienced Customer Service Chat Representative with a background supporting clients in the financial, health care, retail, and telecommunications industries, including work with brands like Ali Express, Verizon, Silver Brand, and Walmart. She has held chat and phone-based customer support roles at Vango International, TaskUs, VXI Panorama Technocenter, Afni Philippines, Teletech Philippines, and IQor Philippines from 2022 to 2026. Marry Rose V. excels at complaint handling, typing speed, performance tracking, and computer skills, contributing to efficient resolution of customer inquiries across diverse business domains. Her responsibilities have encompassed de-escalation, relationship building, and providing product and account support for both retail and health care clients.

Experience

  • Customer Service Chat Representative

    Vango International · 2024 — 2026
    Handled customer inquiries via chat, focusing on resolving issues and providing support.
  • Customer Service Representative

    TaskUs · 2023 — 2024
    Engaged with customers to address their queries and facilitate solutions effectively.
  • Customer Service Chat Representative

    VXI Panorama Technocenter · 2023 — 2023
    Provided chat-based assistance to customers, ensuring timely responses and issue resolution.
  • Customer Chat Support Representative

    Afni Philippines · 2022 — 2023
    Supported customers through chat, focusing on managing their requests and providing necessary information.
  • Customer Care Representative

    Teletech Philippines · 2022 — 2022
    Addressed customer needs and inquiries, carrying out support tasks efficiently.
  • Customer Service Sales Representative

    IQor Philippines · 2021 — 2022
    Assisted customers in purchases and sales inquiries, delivering comprehensive support.

Skills & Expertise

Education

  • Bachelor of Secondary Education, T.L.E
    Bestlink College of the Philippines · 2021 — Present
  • Technical Vocational Home Economics
    Novaliches High School · — — 2019

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