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Marsela from Indonesia

Marsela

Indonesia Less than 1 year
Open to offersNew to Platform
Languages
EnglishIndonesian
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About

Marsela A. is a graduate of Universitas Esa Unggul with a Bachelor's in English Education, boasting a GPA of 3.53. She gained experience through a 6-month internship at Bank Mandiri via the MagangHub Program, where she was responsible for assisting customer services, form administration, service queue management, and supporting new customer acquisition through the GMM (Gerakan Mandirian Militan) initiative. Marsela also participated in the Kampus Mengajar Program, which involved tutoring, educational program execution, and enhancing literacy and numeracy. These experiences honed her communication, customer service, document administration, and Microsoft Office skills. Her involvement in educational roles like being an English tutor further developed her ability to convey material effectively. Marsela's career is grounded in both finance and education, demonstrating her capability to adapt and thrive in diverse environments.

Experience

  • Intern

    Bank Mandiri - Program MagangHub · 2025 — 2026
    Assisted in customer service by directing service needs, guiding customers through form completion, and managing service queue for efficient operations. Participated in the GMM (Gerakan Mandirian Militan) program by providing banking product information and supporting new account openings.
  • Teaching Assistant

    Kampus Mengajar Batch 7 - Kemendikbudristek · 2024 — 2024
    Supported learning activities through student mentoring, the preparation of teaching materials, and the implementation of literacy and numeracy programs. Assisted with school administration and the use of technology in education.
  • Tutor

    Practical Education Center (PEC)
    Provided English language tutoring to students, adapting teaching methods to meet participants' needs. This role enhanced communication skills and the effective delivery of material.

Skills & Expertise

Education

  • Bachelor of Education in English
    Universitas Esa Unggul · 2021 — 2025
  • High School Diploma
    SMAN 18 Kab. Tangerang · 2018 — 2021

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