Mart D.
Mid-Level Healthcare Documentation Specialist
Open to offersNew to PlatformAbout
Mart Daniel D. is an administrative and healthcare operations professional with demonstrated experience supporting business processes in the healthcare, environmental services, and retail industries. As a Healthcare Associate at The Knack RCM (HealthyBOS Global), he ensures accuracy in order deliveries, verifies documentation quality, and coordinates directly with doctors to update medical orders, consistently maintaining a 95% quality benchmark. Previously, as an Account Supervisor at Results CX, Mart handled healthcare accounts, managed clinical data, and resolved complex client issues, emphasizing quality and compliance assurance. His earlier role as an Administrative Assistant at Envirokonsult focused on project monitoring, documentation management, and supporting operations through efficient administrative procedures using tools like MS Office and virtual meeting platforms. Mart’s educational background includes a Bachelor of Science in Information Technology from STI College Novaliches, with certifications in ISO 9001 & 14001 standards and document management, reinforcing his technical proficiency and commitment to documentation standards.
Experience
Healthcare Associate
The Knack RCM (HealthyBOS Global) · 2026 — PresentEnsured accurate delivery of ordered items and identified errors to maintain quality in documentation. Managed communications with doctors to gather necessary information for DME orders and updated order statuses. Maintained a quality standard of 95% in work output while tracking and monitoring orders.Account Supervisor
Results CX · 2025 — 2026Oversaw healthcare accounts and managed clinical data. Provided quality and compliance assurance while addressing complex issues faced by members and clients. Facilitated escalation and resolution of issues.Administrative Assistant
Envirokonsult Equipment and Services, Inc. · 2020 — 2025Conducted project monitoring and management while archiving documents. Assisted in equipment purchases needed for various projects. Managed emails for project requests such as bonds and queries, and addressed employee concerns from Project Managers and Operations Managers. Developed administrative procedures to streamline daily tasks and organized meetings utilizing Zoom, Google Meet, and MS Teams.Warehouse Clerk
The SM Store Incorporated (SM North Edsa) · 2018 — 2020Coordinated the forwarding of deliverables from the warehouse to specific brands or companies based on purchase orders. Displayed quick learning and adaptability to new situations. Enhanced organizational and communication skills through various activities. Ensured attention to detail in completing paperwork related to deliveries and organized them accordingly while managing time to meet all deadlines.
Skills & Expertise
Education
- Bachelor of Science in Information TechnologySTI College Novaliches · 2011 — 2015
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