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Martha F. — Mid-Level Accounts Receivable Specialist from Philippines

Martha F.

Mid-Level Accounts Receivable Specialist

Philippines 6+ years
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About

Martha F. is an accomplished professional with a Bachelor of Science in Business Administration, majoring in Marketing from ADAMSON University. Throughout her career, she has excelled in various roles, demonstrating her competency in customer service and financial management. She recently served as an Appointment Setter at Manale Occupation and Physical Therapy in the USA, where she expertly coordinated patient appointments, managed scheduling workflows, and verified insurance coverage, providing clear communication with patients. Prior to this, she worked as an Accounts Receivable Associate at Shell Asia Shared Service, Inc., where she managed cash allocation, product disbursement, and payment collection. Her extensive experience also includes roles such as a Collection agent at Sykes Asia Inc. and a Travel and Expense Pre-Auditor for IBM Business Solutions. Martha communicates fluently in English, Spanish, and Filipino, adding valuable linguistic skills to her repertoire.

Experience

  • APPOINTMENT SETTER

    MANALE OCCUPATION and PHYSICAL THERAPY · 2024 — 2025
    Managed scheduling workflow for patient appointments, verified insurance coverage, and communicated effectively with patients.
  • ACCOUNTS RECEIVABLE ASSOCIATE

    SHELL ASIA SHARED SERVICE, INC. · 2023 — 2024
    Handled cash allocation, product disbursement, and payment collection within the context of R2R and B2B processes.
  • COLLECTION

    SYKES ASIA INC. (now Foundever) · 2018 — 2022
    Executed calls to clients for reminders and collections of outstanding dues, as well as processed incoming calls regarding payments for loans or rentals.
  • Travel and Expense Pre-Auditor

    IBM BUSINESS SOLUTIONS · 2017 — 2018
    Audited and approved liquidations and reimbursements for Unilever employees in Latin America.
  • Customer Service Representative

    PREMIER BPO · 2017 — 2017
    Responded to customer inquiries regarding their DOSH cash back card through both email and phone communication.
  • Customer Service Representative

    CONVERGYS PHILIPPINES, INC. · 2017 — 2017
    Assisted customers with queries and resolved issues related to their AMEX cards, including blocked cards, fraud, replacements, and payment problems.
  • Executive Assistant to the President

    GERMED PHARMACEUTICALS · 2001 — 2001
  • Sales Manager for Packaging Equipment Group

    HAYAMA INDUSTRIAL CORPORATION · 2001 — 2001
  • Executive Secretary to the President

    HAYAMA INDUSTRIAL CORPORATION · 1999 — 1999
  • Department Secretary/Executive Secretary/Medical Representative

    SANDOZ PHILIPPINES, INC. · 1987 — 1997

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