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Martin K. — Mid-Level Banking Digital Sales Assistant from Malawi

Martin K.

Mid-Level Banking Digital Sales Assistant

Malawi 3-6 years
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About

Wisdom M. is a professional in the banking and education sectors, currently serving as a Digital Sales Assistant at National Bank of Malawi. Since July 2024, he has overseen the recruitment of new digital banking products in Malawi's northern region, conducting product presentations and offering training for mobile bank agents and POS merchants. Previously, he worked as a Bank Clerk from 2021 to 2024, managing cash handling, addressing customer enquiries, and promoting various bank products. From December 2018 to March 2021, he supported digital banking initiatives as a Mo626 Brand Ambassador by collecting customer feedback, onboarding new users, unblocking accounts, and maintaining weekly reporting. Additionally, Wisdom M. has taught as a part-time lecturer, focusing on effective knowledge delivery and continuous student assessment.

Experience

  • Bank Clerk

    National Bank of Malawi · 2021 — 2024
    Executed cash handling for deposits and withdrawals, addressed customer inquiries, and communicated various bank products to clients while managing additional clerical and administrative responsibilities.

  • Digital Sales Assistant

    National Bank of Malawi · 2024 — Present
    Oversees the recruitment of new digital banking products in the northern region of Malawi, and facilitates product presentations and training for mobile bank agents and point of sale merchants.

  • Mo626 Brand Ambassador (part-time)

    National Bank of Malawi · 2018 — 2021
    Conducted data collection through questionnaires to gather customer feedback for Mo626, assisted in unblocking customer accounts, and promoted Mo626 platforms to potential users. Compiled and submitted weekly reports to the bank's head office, captured Mo626 forms into the banking system, and aided customers in opening savings accounts and distributing ATM cards.

  • Part-time Lecturer

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    Delivered high-quality teaching to enhance student understanding of complex subjects and encouraged curiosity among learners.

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