Marvelyn L.
Junior Logistics and Operations Specialist
Open to offersNew to PlatformAbout
Marvelyn L. is a Logistics and Operations Specialist with over two years of experience in managing complex import/export operations, customer service, and transshipment coordination for freight operations across Australia and New Zealand. She has a proven track record of handling 50+ transshipment bookings daily while managing over 250 routing updates, effectively communicating with customers and shipping partners across different time zones. Her expertise in operations coordination, stakeholder communication, and documentation management is complemented by advanced skills in systems like Google Workspace, Microsoft 365, CargoWise, and CRM platforms. At Mondiale VGL, she played a crucial role in maintaining a 99% on-time delivery rate by efficiently scheduling and tracking shipment milestones across international markets. A licensed customs broker, she is equipped to manage schedules and resolve operational concerns swiftly, ensuring compliance and data accuracy in all her endeavors.
Experience
Operations & Transshipment Specialist
Mondiale VGL · 2025 — 2026Oversaw the management of over 50 daily transshipment bookings across international markets, ensuring timely cargo movement and accurate routing. Maintained daily updates for more than 250 routing records in OneTrack for shipment visibility. Utilized OneTrack and 1-Stop to schedule and track milestones from booking to delivery, achieving a high rate of on-time deliveries. Identified and corrected discrepancies within 150 weekly routing records in CargoWise prior to invoice generation to ensure billing accuracy. Handled more than 60 operational emails each day, coordinating cargo logistics across 17 Australian ports.Process Management Specialist - Customer Service
Mondiale VGL · 2024 — 2025Managed a shared inbox processing over 60 daily emails, focusing on customer requests and shipment inquiries while meeting response-time targets. Ensured the accuracy of more than 100 daily shipment records using CAF systems. Handled compliance-sensitive documentation for over 100 shipments daily, including necessary commercial documents. Acted as a primary point of communication for over 60 weekly inquiries, providing updates and resolving operational issues. Organized biweekly team meetings through Microsoft Teams to facilitate team coordination.Impex Coordinator/Declarant
Echelon Logistics · 2023 — 2024Managed the documentation process for over 100 monthly import and export shipments, including customs declarations and commercial invoices, while ensuring adherence to regulatory deadlines. Coordinated with a variety of stakeholders such as customs brokers and government agencies to facilitate shipments. Processed HS code classifications and customs requirements for shipments, supporting compliance and clearance procedures. Determined import costs, duties, and taxes for 100 monthly shipments, addressing queries and documentation discrepancies proactively.
Skills & Expertise
Education
- Bachelor of Science Major in Customs AdministrationBatangas State University · 2019 — 2023
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