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Marvic F. — Senior Microsoft Dynamics CRM Consultant from Philippines

Marvic F.

Senior Microsoft Dynamics CRM Consultant

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishFilipino
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About

Marvic F. is an experienced Application Consultant and QA Tester with over 14 years dedicated to the IT and software industry, primarily focusing on Microsoft Dynamics CRM D365. Marvic has a strong track record in managing diverse projects, ranging from CRM implementations to software life cycle management, which includes stages from requirement gathering to post-implementation support. He has been instrumental in leading implementation projects across various modules of MS Dynamics CRM, ensuring timely and complete deliverables. Marvic's extensive experience in client interactions and pre-sales has contributed significantly to his roles in several organizations, such as Kation Technologies and AGS, an ePLDT company. With certifications including Microsoft Dynamics CRM 2011 Application and Microsoft Dynamics 365 Fundamentals, he brings a well-rounded approach to the integration of CRM and ERP solutions in industries like healthcare, real estate, and manufacturing. His academic background in Computer Science from the University of Baguio underpins his technical proficiency in CRM and ERP systems.

Experience

  • D365 CRM Consultant

    Kation Technologies · 2023 — 2023
    Participated in demonstrations for potential clients. Assisted with data validation for system imports. Conducted testing and validated test scripts. Implemented the Sales module for internal use and re-implemented the CRM Sales module for Hi-Precision.
  • D365 CRM Consultant

    AGS an ePLDT company · 2021 — 2022
    Engaged in support for clients using a CRM system. Developed an internal approval request system for vendors. Assisted in the testing of SAP during its migration process.
  • CRM Technical Consultant

    DXC Technology · 2019 — 2021
    Led the development of strategic concepts related to Use Cases, UAT, and training materials for the Appointment System. Served as a liaison between client business and technical teams while aligning with other work streams. Assisted in pre-sales activities for CRM D365 and prepared documentation and project estimates.
  • CRM & Dynamic Web Application Consultant

    Retail Software Associates · 2018 — 2019
    Engaged in preselling activities for CRM and Dynamic Web. Implemented Microsoft Dynamics NAV / Dynamics Business Central, LS NAV, CRM, and Dynamicweb.
  • CRM Application Consultant

    Gurango Software Corporation · 2012 — 2018
    Managed the implementation of Microsoft Dynamics CRM. Customized CRM solutions to align with client business processes and maintained client documentation. Tracked project status and identified project risks in collaboration with clients' Project Teams.
  • Application Consultant III

    Jupiter System Inc · 2008 — 2012
    Specialized in implementing various ERIC modules including Financial and Distribution. Conducted assessments on clients’ existing business processes and gathered documentation for project objectives and scope. Collaborated with client teams to form implementation strategies and designed customizations based on client requirements.
  • QA Engineer I

    Jupiter System Inc
    Provided post-implementation support for ERIC Systems modules, addressing customer support issues. Gathered and documented details of technical support issues while monitoring their resolution development. Conducted on-site investigations of technical support issues when permissible.

Skills & Expertise

Education

  • BS Computer Science
    University of Baguio