Marvin J.
Mid-Level Virtual Assistant and Content Designer
Open to offersNew to PlatformAbout
Marvin J. is an accomplished Resource/Graphic Designer & General Virtual Assistant with over two years of experience in digital product development and educational content creation. He has honed his expertise in designing and managing interactive learning materials, creating more than 800 digital activities and game-based lessons. Marvin excels in optimizing Teachers Pay Teachers (TPT) stores by writing product descriptions, organizing digital assets, and improving content presentation. His background includes significant client communication, executing over 3,000 outreach emails to promote educational services to private schools in the United States. He has a strong foundation in Google Workspace and Microsoft Office Suite and is proficient in creating visual content with Canva. Marvin also has experience in BPO environments, contributing to a process improvement initiative that substantially reduced employee attrition. He continues to deliver academic support as an online math tutor, designing customized learning materials and adapting teaching strategies based on individual needs.
Experience
Independent Contractor
Magicore Learning Academy · 2025 — 2026Designed and developed structured early childhood e-learning modules (PreK–Grade 2) that align with clear learning objectives and developmental standards. Created interactive digital learning experiences using Articulate Storyline 360 (C360) and Canva. Developed original instructional characters, illustrations, and narrative-driven learning assets to support immersive educational experiences. Created interactive activities, worksheets, and game-based learning resources suitable for digital and print delivery. Collaborated closely with stakeholders to translate instructional needs into well-structured learning materials.Independent Contractor
Company not specified · 2025 — PresentDesigned and developed instructional learning materials and interactive educational content for young learners (PreK–Grade 2) in line with defined learning goals. Created user-friendly UI/UX layouts and visual systems for child-centric educational resources. Developed interactive digital learning activities and themed instructional modules utilizing Canva and other e-learning tools. Ensured that client requirements and learning objectives were translated into structured instructional assets suitable for both classroom and home settings.Freelance Math Tutor
Smart Brain Tutorial Learning Center · 2024 — PresentProvided personalized one-on-one and small-group math instruction for students from elementary to senior high school. Taught core areas such as Arithmetic, Algebra, Geometry, and Calculus, ensuring conceptual understanding. Developed customized learning materials, including practice worksheets and problem sets, to reinforce lesson objectives. Monitored student progress and adjusted instructional strategies to enhance academic performance.Subject Matter Expert
Telus International Philippines Mckinley Exchange · 2021 — 2024Served as a subject matter expert across various business facets, analyzing client processes in accordance with business rules. Participated in knowledge transfer activities to gain in-depth understanding of processes as an SME. Attended business reviews to update management on team progress. Supported quality control and audit mechanisms to ensure compliance with service level agreements. Assisted team members in understanding key performance metrics and proposed process improvement ideas to enhance efficiency and accuracy.Training Support / Attrition Reduction Initiative
Telus International Philippines Mckinley Exchange · 2023 — 2023Contributed to a training support initiative aimed at improving quality and reducing attrition rates through targeted coaching and onboarding reinforcement. Assisted in monitoring new hire performance and provided feedback to enhance training outcomes. Collaborated with training staff to improve content delivery and material effectiveness.Customer Service Representative
Telus International Philippines Mckinley Exchange · 2021 — 2021Provided first-line voice customer service for account-related inquiries by adhering to standard scripts and procedures. Handled incoming calls, greeting and conversing with customers in a courteous and professional manner. Ensured compliance with communication guidelines set during training.
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