Marvin J.

Marvin J., based in Quezon City, National Capital Region, Philippines, is a seasoned Customer Support Professional with over 8 years of rich experience in the BPO industry. He has honed his skills in Technical Support and Email Support and has recently ventured into aspirations as a Virtual Assistant. Currently, Marvin holds the position of Technical Support Specialist at UnifyCX, where he assists customers with troubleshooting, online purchasing guidance, and processing fund requests for hunting cameras. His previous tenure at TELUS Digital AI Data Solutions as a Business Consultant showcased his expertise in providing excellent B2B Customer Service. Marvin's role as a Sales Agent at Acquire Intelligence had him addressing the Australian market with prepaid phone card services. Furthermore, as a Customer Service Representative at Inspiro, he adeptly managed billing and provided technical support while upselling services. His academic background includes a Bachelor of Science in Information Technology from the Eastern Institute of Computer Technology.