Mary A.

Mary Ann C. is an experienced Virtual Assistant / Customer Advocate with a professional background in customer service and administrative support, primarily within the hospitality, travel, gaming, telecommunications, and e-commerce sectors. She has assisted both B2B travel agencies and direct clients, supporting hotel, airline, restaurant, and car booking processes, as well as managing order taking, payment processing, and sales reporting. Mary Ann has demonstrated proficiency in order tracking, email and calendar management, and content creation for social media. Her roles included dispatching maintenance and technical support, handling cancellations and complaints, supporting outbound sales, and facilitating cross-channel communication through phone, chat, email, and text. Mary Ann holds a Bachelor’s degree in Business Management and a background in Industrial Technology from Siquijor State College.