Mary F.

Mary Fatima V. is an experienced Customer Service Representative with a background in telecommunications, finance, real estate, and business administration. She handled inbound and outbound calls, technical and billing concerns at Convergys for the Sprint account, and served as a Retention Specialist at Teleperformance for the Experian account, providing credit reports and addressing fraud concerns. At JPMorgan Chase, she was a Fraud Analyst, overseeing charge disputes and card verifications. As a Virtual Assistant with Oliver and Associates Team Glasser in real estate, she managed administrative tasks, email communication, scheduling, and property paperwork. In her role at Unity Home Buyers in Canada, Mary Fatima V. specialized in skiptracing leads, campaign management, cold calling, and forwarding qualified leads. Her proficiency includes Microsoft Office, Canva, and Open Phone, supporting her effective execution across customer engagement and administrative functions.