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Mary J. — Senior IT Executive - Technology Project Management and Governance from Philippines

Mary J.

Senior IT Executive - Technology Project Management and Governance

Philippines No experience yet
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Languages
English
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About

Mary Joy N. A. is a seasoned IT executive with over 20 years of experience in the financial services industry, notably in IT project governance, solutions delivery, and IT transformation. Currently, she serves as the Head of Technology Projects and Governance at UBX Philippines, overseeing the entire lifecycle of technology solutions, from project inception to deployment. Her role emphasizes maintaining project timelines, budgets, quality standards, and strong client relationships. Previously, with Manulife, Mary held significant positions, including Director, IT People Leader, where she managed the rollout of new insurance products across Asia and evolved legacy product lines in alignment with market needs. Her leadership also extended to guiding IT strategy for Manulife Philippines as the Head of Information Services. At AIG Shared Service, she managed a substantial global financial transformation program and led a large team in maintaining financial applications, ensuring SLAs and KPIs were met. Mary's career began at Sunlife of Canada, where her analytical skills led to six promotions over nine years. Her educational background from the University of Santo Tomas in Manila, where she majored in Computer Science, laid the groundwork for her successful career.

Experience

  • Head of Technology Projects and Governance

    UBX Philippines · 2022 — Present
    This role involves the complete management of solutions delivery, starting from project intake to implementation, while collaborating with the technical team. Key responsibilities include ensuring projects meet timelines, budgetary constraints, and quality standards, as well as building client relationships to understand their needs and resolve project-related issues.

  • Director, IT People Leader

    Manulife · 2017 — 2022
    This role involves overseeing the delivery of business product onboarding across the Asia region. Key tasks include managing the implementation of new insurance products, evaluating existing offerings, recommending product discontinuation based on performance trends, and ensuring alignment with stakeholders.

  • Sr. Assistant Vice President, Financial Applications

    AIG Shared Service · 2003 — 2016
    In charge of a global enterprise financial transformation program, this role involves managing costs, schedules, and risks, while providing guidance to direct reports on project execution for efficient delivery. It also includes oversight of resource training and collaboration with CFOs, CIOs, vendors, and stakeholders.

  • Systems Analyst, Information Technology

    Interbank Corporation · 1993 — 1994
    Contributed as a Systems Analyst within the IT department.

  • Developer, EDP

    Moldex Group of Companies · 1991 — 1993
    Worked as a Developer in the EDP department.

  • Director, Solutions Delivery and Post Production Support

    UBX Philippines
    This position includes leading diverse teams to deliver client solutions from design through to deployment. Responsibilities comprise negotiating the scope of features and ensuring ongoing support for deployed solutions, including troubleshooting and implementing updates to maintain performance.

  • Head of Information Services

    Manulife Philippines
    Serving as the Information Officer for the insurance business, this position focuses on shaping and executing the organization’s technology strategy to support business transformation. Responsibilities encompass providing leadership, governance, and support to the IT team, including hiring, training, performance management, and budget oversight.

  • Assistant Vice President, Production Support

    AIG Shared Service
    This role leads a team of at least 80 members responsible for maintenance and support of Financial Application Systems, handling complex client escalations, and ensuring that KPIs and SLAs are met. The position also involves expanding support coverage to regions beyond Asia.

  • Senior Manager, Central Systems

    Sunlife of Canada
    Progressed from a Junior Analyst Programmer through six promotions over nine years.

Skills & Expertise

Business Analyst (ERP)Project ManagementFinancial Accounting AnalysisConsultingIT and NetworkingData AnalystIT Project Manager

Education

  • Bachelor of Science Math major in Computer Science
    University of Santo Tomas, Manila · 1986 — 1990