Mary K.

Mary K., based in San Antonio, Narvacan, Ilocos Sur, is a dedicated Customer Service professional with a comprehensive background in client-facing roles and support services. Her experience spans across diverse customer service scenarios, including phone, live chat, and email support. Mary excels in Customer Inquiry Management, efficiently handling requests from initial contact through resolution while maintaining organized and accurate interaction records. As a former Customer Expert, she managed booking reservations and billing updates, ensuring precise and up-to-date information. Additionally, her role as a USANA Sales Agent honed her skills in Client Communication and Client Relationship Management, engaging directly with corporate clients to support sales initiatives. With a robust understanding of technical skills, Mary is a versatile asset in roles requiring customer support and administrative assistance. Fluent in multiple languages, she leverages this capability to enhance customer interactions and deliver exceptional support. Trained at St. Mary's College, she holds a Bachelor's in Elementary Education.