Mary G.
Mid-Level Hospitality Shift Leader
Open to offersNew to PlatformAbout
Mary Grace S. is an experienced hospitality professional with a Bachelor of Science in Hotel and Restaurant Management from Siquijor State College. Her career includes notable roles in the hotel and restaurant industry, most recently serving as a Shift Leader at The Chedi Al Bait, Sharjah from September 2021 to May 2024, where she was responsible for delivering five-star service in a luxury hotel setting. Previously, she worked as a Waitress at DoubleTree by Hilton Resort and Spa - Marjan Island, further developing her expertise in customer service and high-end hospitality operations. Mary Grace S. holds certifications in Basic Food Hygiene and Housekeeping NC II, and has completed advanced industry trainings, including Make it Right, Women in Leadership, and GHP Training. She was recognized as The Chedi Al Bait Guest Champion of the Month in January 2022.
Experience
Shift Leader
The Chedi Al Bait, Sharjah · 2021 — 2024Oversaw shift operations within the hospitality environment, coordinated staff to deliver customer service aligned with five-star service sequence, and supported workplace flexibility in response to business demands.Waitress
DoubleTree by Hilton Resort and Spa - Marjan Island · 2019 — 2021Provided customer service as part of a team in a resort and spa setting, following established service procedures while addressing guest needs during assigned shifts.
Skills & Expertise
Education
- Bachelor of Science in Hotel and Restaurant ManagementSiquijor State College · — — 2019
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