MARY J.
Junior HR Assistant
Open to offersNew to PlatformLanguages
EnglishTagalog
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About
I'm a Licensed Psychometrician and Certified Human Resource Associate with experience in administrative support, customer service, records management, and client communication. I am highly organized, detail-oriented, and skilled in managing documentation, coordinating tasks, and handling confidential information with professionalism.
Proficient in Microsoft Office and Google Workspace, and I'm committed to providing reliable virtual assistance that helps clients stay organized, improve productivity, and focus on growing their business.
Experience
Guidance Associate
STI College Lipa · 2024 — 2026Organized and maintained student records with a focus on confidentiality and accuracy. Handled a high volume of emails and phone inquiries with timely, professional responses. Conducted referral counseling sessions aimed at enhancing student behavior and academic performance. Monitored student progress and recommended improvements. Facilitated training seminars for students and faculty. Managed pre-employment assessments and conducted initial interviews for job applicants.Customer Service Representative
Alorica Philippines Inc. · 2023 — 2024Handled customer inquiries in a prompt and professional manner, ensuring a positive and empathetic approach to addressing concerns. Processed orders, applications, and service requests with accuracy while maintaining high customer satisfaction and service quality.Marketing Assistant
LNLMS IT Solutions · 2023 — PresentSupported the planning and execution of marketing strategies while preparing reports and presentations for clients. Engaged in client outreach through calls and follow-ups, assisted in product testing, and collected feedback. Developed formal documents and marketing content.Research Validator (Freelance/Academic Support)
N/A · 2023 — PresentAssisted in validating research questionnaires and survey instruments. Reviewed research questions to ensure clarity and relevance, aligning them with the study objectives. Provided feedback on the structure and organization of questionnaires.
Skills & Expertise
Education
- Bachelor of Science in PsychologyBatangas State University · 2018 — 2022
- General Academic Strand (With Honors)San Celestino Integrated National High School · 2016 — 2018
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