Mary G.
Mid-Level Executive Assistant
Open to offersNew to PlatformAbout
Mary G. R. is an accomplished Executive Virtual Assistant with extensive experience in business support and administrative roles. In her role at Galway Business Development Group, she skillfully managed executive calendars across three time zones and facilitated seamless financial system transitions for legacy members. Her proactive approach included effectively achieving Inbox Zero for executive email accounts and maintaining exceptional data accuracy for over 700 contacts. As a Billing and Collection Administrative Assistant, Mary excelled in organizing collections data and improving team onboarding efficiency. Her tenure as a Social Media Admin & Sales Coordinator saw her design engaging social media content, contributing to significant client engagement at Montclair Brewery. Additionally, Mary’s expertise extended to her performance as a Customer Service Representative at iQor Philippines, where she specialized in loss mitigation. Her educational background in Psychology from Lyceum of the Philippines University complements her professional capabilities in a multilingual context, with proficiency in both English and Filipino. Mary’s technical proficiency spans across various productivity, communication, CRM, and design tools, making her a versatile asset in administrative and creative operations.
Experience
Executive Virtual Assistant / Executive Assistant to the Founder
Galway Business Development Group, Archers Contact Solutions · 2025 — 2026Oversaw the executive calendar across three time zones, organizing 3-5 weekly meetings without conflicts. Implemented a new Financial System, migrating 7-8 legacy members to Stripe Invoicing weekly. Achieved Inbox Zero for two executive accounts by managing over 150 emails daily, significantly enhancing response times. Provided administrative support for a team of two, managing shared calendars and preparing meeting agendas with prompt distribution of action items. Maintained an extensive clients’ database of over 700 contacts in Go High Level, Google Sheets, and Excel, ensuring a high level of data accuracy through regular audits.Billing and Collection Administrative Assistant
Archers Contact Solutions · 2024 — 2026Updated the Collections Tracker utilizing Excel, Google Sheets, QuickBooks, Stripe, and Get Cone to manage overdue clients and ensure Right Party Contact during calls, facilitating organized weekly reports. Developed standard operating procedures for recurring processes, effectively reducing onboarding time for new team members. Engaged with overdue clients via Line2, focusing on client retention by discussing payment timelines and addressing accounts receivable concerns.Social Media Admin & Sales Coordinator
Montclair Brewery, Archers Contact Solutions · 2025 — 2025Created multiple social media posts and a monthly email newsletter, leveraging Canva, ChatGPT, Gemini, and Meta Scheduling to enhance client engagement and drive sales. Designed a new can label for the brewery's product line. Managed expense reconciliation and budget reporting using Xero, QuickBooks, and Excel to support the brewery’s operational efficiency. Submitted tax forms regularly to ensure compliance with legal requirements in New Jersey and New York.Customer Service Representative (Tier 1 & Tier 2)
iQor Philippines - Dasmariñas City, Cavite Site 2 · 2022 — 2024Handled a significant volume of inbound and outbound calls for the Capital One Auto Finance campaign, achieving a promotion to Tier 2 'Keep Me in My Car' specialist for exemplary performance in loss mitigation and meeting key performance indicators. Utilized Titan and Monarch payment systems for processing accounts receivable while effectively negotiating payment timelines, contributing to a high client retention rate by preventing vehicle repossessions through considerate financial discussions.Executive Admin Associate
TwigitalPH – Dasmariñas City, Cavite · 2018 — 2020Processed daily shop orders and pre-orders through manual entry using Excel and POS Printers. Assisted in the packaging of orders to ensure product safety during delivery. Coordinated logistics for client and supplier meetings via Zoom and other communication apps to facilitate deliveries and finalize deals. Handled various local and international payment methods. Compiled sales data into structured files using Excel and Google Sheets with Pivot Table features to analyze product trends and performance. Conducted monthly budget reconciliations.
Skills & Expertise
Education
- Undergraduate Studies in Bachelor of Science in PsychologyLyceum of the Philippines University - Cavite · 2019 — 2023