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Mary A. — Mid-Level E-commerce Virtual Assistant from Philippines

Mary A.

Mid-Level E-commerce Virtual Assistant

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Mary Angeline F. is a highly skilled E-commerce Executive Virtual Assistant with a solid foundation in managing complex e-commerce operations, as evidenced by her role at Rikkel. Her proficiency in overseeing product listings, pricing, and inventory control is complemented by her ability to track and analyze key performance indicators and generate comprehensive performance and sales reports. Mary Angeline has also demonstrated expertise in CRM systems management, supporting customer relationship management effectively across both e-commerce and service industries. In her previous work with Alvarado Enterprises, she showcased her capabilities in workflow optimization through advanced project coordination and automation, enhancing efficiency for cleaning service operations. Her educational background in Food Technology, combined with hands-on experience in managing social media engagements and developing strategy-aligned content, has further enriched her professional repertoire. Mary Angeline's adept use of Google Workspace underscores her technical proficiency and commitment to delivering value in dynamic professional settings.

Experience

  • E-commerce Executive Virtual Assistant

    RIKKEL · 2024 — 2026
    Oversaw daily e-commerce operations to maintain organized workflows, managed product listings and inventory control across platforms, uploaded and optimized product images and descriptions, tracked key performance indicators and prepared regular reports, handled customer support inquiries, coordinated digital marketing efforts, managed executive email communications and calendar, provided direct administrative support to executives, coordinated travel arrangements, maintained product catalog accuracy, communicated with vendors regarding inventory, processed orders, coordinated shipping, managed project systems for tracking tasks, and implemented workflow automation.

  • Executive/Personal Virtual Assistant

    Alvarado Enterprises · 2022 — 2024
    Managed comprehensive project workflows for a cleaning service business, coordinated administrative and operational processes, executed advanced CRM management, developed and supported social media marketing strategies, handled recruitment processes, created and managed digital content across WordPress and social media, conducted lead generation and client relationship management, prepared business documents, facilitated communication among executives and clients, and provided assistant support including calendar management.

  • Executive Assistant and Social Media Manager

    Government Organization · 2023 — 2024
    Managed social media accounts to ensure timely responses and a positive online presence, developed social media strategies aligned with campaign goals, created engaging content using Canva, coordinated post schedules with Google Calendar, engaged with the online community, conducted market research for content planning, provided administrative support including schedule management and travel coordination, assisted in financial reporting using QuickBooks, and analyzed KPIs related to social media engagement.

  • Food Technology Virtual Assistant

    Consultare Inc. · 2023 — 2023
    Reviewed nutrition labels and product packaging for FDA compliance, assisted with FDA documentation preparation, verified ingredient list accuracy, collaborated with teams for product documentation, conducted compliance reviews, created and documented Standard Operating Procedures for FDA compliance, and maintained regulatory records for audit readiness.

  • Customer Support (Credit Report Specialist)

    Teleperformance · 2021 — 2021
    Handled inbound and outbound calls to provide customer service, addressed billing inquiries, verified personal information and processed account updates, promoted products and services, managed customer complaints, recorded customer interactions in the CRM system, escalated critical issues, and maintained product knowledge.