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Experience
Activity Coding Specialist
Quantrics Enterprises Inc · 2023 — 2024
Addressed requests from different operations and designed as well as implemented changes within the operations.
Programmer
Quantrics Enterprises Inc · 2022 — 2023
Oversaw the loading of offline activities such as training, news, and huddle, while also handling vacation requests and creating schedules for different partners.
Designer (Dev2)
Quantrics Enterprises Inc · 2019 — 2019
Managed requests from various operations and created visual scripting systems.
Business & Advocacy Development Officer
Ignite-Empower-Flourish (IEF), Inc. · 2017 — 2018
Provided financial literacy training to seafarers and addressed customer inquiries related to billing and product concerns.
Inbound Sales Representative
People Speaks Solution · 2016 — 2017
Engaged in outbound calls to offer services aimed at enhancing customer Google listings.
Customer Service Representative
Convergys · 2015 — 2016
Handled incoming customer calls regarding billing concerns, product inquiries, service questions, and general issues.
Customer Service Representative
IBM-Daksh · 2012 — 2013
Responded to incoming customer calls about billing issues, product problems, service questions, and general client concerns.