Maryrose A.

Maryrose A. is a skilled professional with a focus on HR Shared Services, contract management, and quality assurance within the semiconductor and customer service industries. As a technician at Amkor Technology in Taiwan, she conducted rigorous quality control inspections of semiconductor wafer chips, meticulously identifying defects and ensuring compliance with cleanroom protocols. Her expertise extends to customer service at Concentrix Daksh Services, where she managed high-value B2B relationships, onboarded new hires, and conducted quality audits to uphold data privacy. In her role as an HR Solutions Services Associate at Conduent, she managed job offers and employment contracts for the APAC region, demonstrating proficiency in technical reporting and adherence to labor laws. Her background in finance includes adept management of delinquent accounts, securing payments, and maintaining compliance with the Fair Debt Collection Practices Act (FDCPA) during her tenure at Genpact Services. Holding a Bachelor of Science in Information Technology from Pamantasan ng Lungsod ng Muntinlupa, Maryrose is also proficient in tools such as ServiceNow, Salesforce, and other CRM platforms.