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Mary G. — Junior Administrative Coordinator from Philippines

Mary G.

Junior Administrative Coordinator

Philippines 1-2 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Mary Grace V. is an experienced professional in administrative and academic support, currently serving as General Staff I at Toyota Motor Philippines School of Technology. She excels in managing official social media accounts, handling communications, and coordinating events. Her skills in organizing and supporting business operations are supported by a rich educational background, including a Bachelor of Science in Psychology from Our Lady of Fatima University. Mary Grace's previous roles include an Academic Affairs Assistant at the same institution, where she assisted with academic records and coordinated class schedules. She has also worked as a scheduler recruiter and virtual assistant at DriverFly Inc., demonstrating her ability to handle client inquiries and maintain precise records. Furthermore, her experience as a customer service representative and technical support representative has honed her ability to provide exceptional service and resolve customer issues effectively. Her expertise in customer service and technical support is well-established through her roles at companies like Teletech Santa Rosa and IQOR Santa Rosa.

Experience

  • General Staff I

    Toyota Motor Philippines School of Technology · 2024 — Present
    Manage and update the school’s social media outlets and promotional materials. Handle official communications and stakeholder correspondence. Coordinate with clients and visitors for various activities. Oversee short courses, ensuring coordination with enrollees and scheduling training sessions. Organize events such as graduation ceremonies and celebrations. Maintain documentation and records of visitors. Manage reports and administrative records to support business operations. Supervise the student Media Publication Club, assisting in content creation.
  • General Staff I – Academic Affairs Assistant

    Toyota Motor Philippines School of Technology · 2023 — 2024
    Assist students and instructors with grading, academic records, and course requirements. Support the organization and filing of academic documents. Facilitate enrollment and certification processes. Coordinate class schedules, exams, and other academic activities. Help in organizing academic events and orientations for students and faculty while ensuring the confidentiality and accuracy of academic information.
  • Scheduler Recruiter / Virtual Assistant

    DriverFly Inc. · 2022 — 2023
    Conduct cold calls to recruit and schedule potential drivers for partner companies. Address client and applicant inquiries via phone and email. Maintain accurate records of leads and scheduling. Coordinate with the recruitment team for timely follow-ups and candidate placements.
  • Customer Service Representative

    Teletech · 2022 — 2022
    Provide chat-based customer support for a US-based delivery account. Assist customers with order inquiries and issue resolution while ensuring quality documentation of interactions. Handle multiple chat conversations efficiently, maintaining professionalism in service delivery.
  • Technical Support Representative

    IQOR · 2018 — 2019
    Handle inbound and outbound calls for a US-based telecommunications account. Assist customers with technical issues and service inquiries. Document call details for reporting purposes and provide accurate information to ensure customer satisfaction.
  • Technical Support Representative

    VXI Holdings Inc. · 2017 — 2018
    Manage inbound and outbound calls for a US-based telecommunications account. Assist customers in troubleshooting technical issues and accurately document interactions for follow-up and reporting while delivering quality customer service.

Skills & Expertise

Education

  • Bachelor of Science in Psychology
    Our Lady of Fatima University · 2019 — 2023
  • Bachelor of Science in Internal Audit
    Far Eastern University · 2016 — 2017
  • Bachelor of Science in Accountancy
    Philippine Christian University · 2014 — 2016
  • Bachelor of Science in Accountancy
    Lyceum of the Philippines University · 2013 — 2016

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