Post a Job Free
0 viewsTalent
Mary J. — Mid-Level Virtual Assistant from Philippines

Mary J.

Mid-Level Virtual Assistant

Philippines 3-6 years
Open to offersNew to Platform
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Mary Jane O. is a dedicated professional with a background in customer service and education, skilled in CRM systems, Microsoft Office Tools, and Google Workspace. She has earned recognition for her exemplary work, including a Certificate of Recognition for Outstanding Service as an Assistant Teacher at General Santos City National High School, and "The Customer Excellence" award from SixEleven Global Services & Solutions. Mary Jane has a Bachelor of Science in Physical Education from Mindanao State University. She contributed to a 25% increase in customer satisfaction while working as an Appointment Setter through effective communication and appointment scheduling skills. During her tenure as a Customer Service Support representative, she consistently exceeded key performance metrics. Complementing her administrative proficiency, she is an experienced ESL Teacher, skilled in delivering engaging lesson plans and fostering academic growth in various educational settings.

Experience

  • Appointment Setter (Personal VA)

    Independent · 2025 — 2025
    Conducted outbound calls, emails, and utilized social media to generate qualified leads and schedule appointments. Employed strong organizational and time management skills in a remote setting.

  • Customer Service Support

    SixEleven Global Services and Solution · 2024 — 2025
    Delivered customer support via phone, email, and chat in a call center environment while achieving high customer service success rates. Met various performance metrics related to quality and productivity.

  • ESL Teacher

    Freelance · 2022 — Present
    Taught English to middle and high school students through virtual platforms, developing dynamic curricula and enhancing reading comprehension skills. Managed virtual classrooms to create an engaging learning environment.

Skills & Expertise

Technical DocumentationEnglish TeacherGraphic DesignCustomer ServiceE-commerce TechnologyYouTube SpecialistCustomer Service RepresentativeAppointment Setter

Education

  • Bachelor of Science in Physical Education
    Mindanao State University · 2022 — 2026

Interested in this professional?

Sign in as an employer to save this profile or invite Mary J. to a job.

Sign in as an employer