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MARY A. from Philippines

MARY A.

Philippines 1-2 years 850 - 1000 USD per month
Actively lookingNew to Platform
Languages
TagalogEnglish
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About

Mary Angelique E. is a seasoned freelancer specializing in event modeling, brand ambassador roles, and usherette services since 2017. She has represented prominent brands such as Winston, Watsons, Globe, and Metrobank, excelling in educating customers about product features and maintaining positive brand images. Alongside her freelance work, she has gained experience as a Customer Service Representative across several companies including Valor Global Inc., iQor, and Teletech, where she was responsible for addressing customer inquiries, setting up new accounts, and resolving issues. Her educational background includes a Bachelor of Science in Business Administration with a major in Human Resources from St. Louis Anne Colleges. With great communication skills, proficiency in English, basic Japanese, and her ability to multi-task efficiently, Mary Angelique thrives under pressure and adapts quickly to new environments.

Experience

  • Customer Service Representative

    Valor Global Inc. · 2022 — 2023
    Address customer inquiries regarding products and services. Set up new accounts with accurate details, listen to customer concerns, and resolve issues promptly. Proactively follow up with previous customers to offer additional services.
  • Customer Service Representative

    Teletech · 2020 — 2021
    Listen carefully to customer complaints, choosing appropriate responses to resolve their problems. Escalate complex cases to management with relevant background information.
  • Customer Service Representative

    Concentrix Northgate · 2019 — 2020
    Manage customer inquiries about available products and services, record account details, and monitor customer needs by following up on previous interactions.
  • Freelance Event Model / Brand Ambassador / Usherette

    null · 2017 — Present
    Educate customers on product features and benefits while maintaining a positive brand image. Represent the company at various events, product launches, and trade shows, showcasing offerings and engaging with potential customers.
  • Sales Clerk

    SM Department Store · 2017 — 2017
    Greet customers and assist them in locating products. Recommend items based on preferences, maintain special order records, and monitor stock levels while notifying a superior when restocking is needed.

Skills & Expertise

Education

  • Highschool Diploma
    Lake Shore Educational Institution · — — 2016
  • Bachelor of Science in Business Administration Major in Human Resource
    St. Louis Anne Colleges Inc. · 2011 — 2015

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