Customer Service and Amazon Product Research Specialist
Open to offersNew to PlatformFinding winning products gets customers through the door. Exceptional customer service keeps them coming back. Is your business doing both?
Hi, I'm Mary Ann ,immersed in Customer Service and Product Sourcing since 2022. I've helped brands scale from 500 to 6K pounds in monthly sales and from 18K to 25K in monthly revenue, all while treating every business like my own.
Most owners I work with share the same struggles:
You're not alone and you don't have to stay stuck. Here's how I help:
Strategic Product Sourcing
Stop guessing. I use data-driven analysis to find high-potential, validated products that boost demand, conversion, and profit, no more chasing what everyone else is selling.
Systematic Customer Service
I handle inquiries with accurate, timely responses that resolve issues on first contact, even during peak seasons. Fewer complaints, stronger reputation, more repeat buyers.
Organized Data & Systems Scattered info slows you down. I build clean spreadsheets and tracking tools so everything lives in one place ,faster decisions, zero confusion.
Even if you're already doing some of this, if your products aren't fully optimized, issues are handled reactively, or your data is messy, you're still carrying the full weight alone.
Imagine 60–90 days from now: rising sales, winning products in rotation, fewer headaches, and loyal customers returning consistently. Tasks done right the first time, no constant checking, no corrections. You could step away for a few days and know everything keeps running.
If you're an e-commerce founder or Amazon seller ready to hand off key work to someone reliable , let's talk. Drop me a message and let's build a plan for your growth.