Mary A.

Mary Ann C. is an experienced Operations Data Entry Specialist with over eight years in customer support, payroll operations, and legal claims assistance across various industries, including e-commerce, BPO, and legal services. At GoTeam Virtual Assistant (GoVA), she manages payroll data entry, ensuring accuracy in compensation processes. Her tenure at ContactPoint360 involved handling legal claims for affected individuals, notably assisting with claims related to Camp Lejeune water contamination. At Intouch CX, Mary Ann C. provided advanced customer support for Shopify merchants, including billing, product management, and basic theme coding, while mentoring new hires. Previously, at ePerformax Contact Centers, she specialized in complex customer issue resolution for eBay, aiding with refunds and returns as part of the Escalation Team. Her expert data entry, payroll processing, legal claims support, Shopify operations, and e-commerce skills have contributed significantly to operational efficiency and client satisfaction.