Mary D.

Mary Dawn B. is a Licensed Professional Teacher (2020-present) with a Bachelor of Secondary Education from Mabini Colleges, Inc. Her professional experience spans several roles in the customer service and business process outsourcing (BPO) industry in the Philippines. At ADP Philippines, she served as a Client Service Representative, and she has held the position of Chat Support Representative and Independent Contractor at Wilnoon Consult and Dripdesk Asia, Inc. In addition, Mary Dawn B. has experience as a Technical Support Representative with TELUS International Philippines and as a Customer Service Representative at Teleperformance Philippines. Her work in these organizations demonstrates strong capabilities in client service, chat support, and technical assistance within large BPO business environments.