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Mary L. — Senior Executive Assistant & Practice Operations Manager from Philippines

Mary L.

Senior Executive Assistant & Practice Operations Manager

Philippines 6+ years
Open to offersNew to Platform
Languages
English
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About

Hi, I’m Mary! 😊

I am a Top Rated Executive Assistant, Virtual Assistant, and Administrative Professional with 10+ years of experience supporting CEOs, founders, directors, medical professionals, and growing businesses across Australia, Singapore, the UK, and the USA.

I specialize in executive support, customer service, operations coordination, project management, administrative support, and virtual assistance. I have experience managing executive calendars, inboxes, travel arrangements, meetings, reports, onboarding, recruitment coordination, compliance documentation, CRM systems, and day-to-day business operations.

✨ Core Skills:

• Executive & Virtual Assistant Support

• Calendar & Email Management

• Customer Service & Client Communication

• Administrative & Operations Support

• Project & Workflow Coordination

• CRM & Database Management

• Travel & Meeting Coordination

• Bookkeeping & Invoicing Support

• Research, Reporting & Documentation

• Recruitment & Onboarding Support

• Social Media & Online Business Support

✨ Industries:

• Healthcare & Pharmaceutical

• NDIS / NDIA

• SaaS & Technology

• Construction & Property Management

• E-commerce & Consulting

• Marketing & Media

• Professional Services & Startups

✨ Tools & Platforms:

• Google Workspace & Microsoft Office

• Outlook, Slack, Zoom & Calendly

• HubSpot, Zoho, ClickUp & Monday.com

• Trello, Asana & Airtable

• QuickBooks, Xero & Stripe

• Canva, Zendesk & CRM Platforms

I am highly organized, proactive, detail-oriented, and reliable with strong communication and problem-solving skills. I enjoy helping businesses improve efficiency, manage priorities, and support leaders so they can focus on growth and success.

📩 Open to:

• Executive Assistant Roles

• Virtual Assistant Opportunities

• Administrative Support Roles

• Operations & Project Coordination

• Customer Service & Client Support

📞 Contact Details:

• Mobile / WhatsApp: +63 905 147 9600

• Email: [email protected]

• LinkedIn: linkedin.com/in/mary-lindh-brinas

Experience

  • Site Clinical Trials Manager / Executive Assistant to CEO

    ACTionsmo & iNGENū CRO · 2025 — 2026
    Managed the CEO’s calendar and travel arrangements across multiple time zones, ensuring alignment with strategic priorities. Coordinated executive communications, including inbox management and confidential documentation. Facilitated stakeholder meetings and maintained CEO relationship records. Oversaw travel logistics and coordinated end-to-end participant recruitment workflows, acting as the first point of contact for study interest submissions. Maintained study trackers and assisted with compliance documentation per HREC/Bellberry requirements.
  • General Administrator / Business Accounts Manager

    MEDIA GARCIA · 2024 — 2025
    Handled high-volume inbox management and executive scheduling, ensuring timely client communications. Coordinated multi-project workflows and task allocation across internal teams. Managed client onboarding and account setup processes, maintaining service consistency. Responsible for invoicing and reconciliations using QuickBooks and Xero. Supported business development efforts through lead research and proposal coordination while supervising freelancers.
  • General Admin and Finance Manager | Support Coordinator

    FOUNDATION FIRST - NDIS · 2023 — 2024
    Oversaw the complete NDIS participant lifecycle, handling intake, service agreements, and compliance documentation. Processed claims and invoicing to ensure compliance with funding requirements. Coordinated scheduling and service workflows across multidisciplinary teams. Supported workforce compliance checks and maintained audit-ready participant files per NDIS Quality & Safeguards Framework. Assisted in compliance reviews and data accuracy controls.
  • Executive Assistant to CEO

    INCLUDE CONSULTING · 2023 — 2024
    Managed the CEO's inbox, calendar, and priority scheduling. Coordinated staff onboarding and task allocation to enhance operational efficiency. Processed contracts and compliance documentation with a focus on accuracy. Prepared presentations and reports using MS Office and Google Workspace, while overseeing travel arrangements and expense tracking.
  • Executive & Personal Assistant to CEO

    CC WEST PTY LTD & THE HOUSE AND LAND EXPERT · 2021 — 2023
    Provided support to the CEO in coordinating calendar and meeting schedules. Ensured project timelines and deliverables were met while managing employee onboarding and contracts. Organized travel logistics and handled payroll documentation. Oversaw social media and podcast content production, as well as procurement and client relationship management.
  • Executive Assistant to CEO / Doctor

    CANNVALATE · 2020 — 2021
    Supported the CEO with inbox management, scheduling, and travel coordination. Handled patient medical records and contracts while ensuring confidentiality. Managed billing and invoicing processes to support financial operations. Oversaw recruitment efforts and led lead-generation activities, maintaining vendor sourcing and providing personal assistance as needed.
  • Sales Manager / Appointment Setter (VA)

    MAZUMA · 2019 — 2021
    Scheduled client appointments via phone and email while maintaining CRM records to track leads. Nurtured client relationships through ongoing communication and provided administrative support including calendar management.
  • Operations Coordinator / SME (Subject Matter Expert)

    HSBC BANK & CAPITAL ONE BANK USA · 2010 — 2019
    Coordinated payment processing and dispute resolution with a focus on compliance. Monitored fraud alerts and managed customer escalations. Provided training to enhance team performance and supported HR processes including onboarding.