Maryjane O.
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About
Maryjane O. is an organized professional with a background in business administration from Pamantasan ng Lungsod ng Muntinlupa. She excels in roles requiring strong administrative and organizational skills, having worked as a Project Productivity Regulator and Single Point of Contact at ProTek Telecommunication Support Inc. Here, she successfully managed service area dispatches, coordinated installations for PLDT internet services, and prepared detailed operational reports using software such as Microsoft Excel and Google Workspace. Maryjane is proficient in Google Workspace, Canva, and AI tools like ChatGPT, which support her in tasks such as data entry, calendar management, and digital communication. Her technical capabilities are complemented by her readiness for remote work, backed by reliable internet and power contingency plans, allowing her to accommodate schedules across various time zones.
Experience
Project Productivity Regulator (PPR) / Single Point of Contact (SPoC)
ProTek Telecommunication Support Inc. · 2023 — 2026Managed the dispatching of technicians to specific service areas while handling job orders to ensure prompt installations. Worked with PLDT to facilitate internet service activation, aiming to enhance customer satisfaction by addressing delays. Compiled and delivered daily End-of-Day (EOD) reports to management for monitoring operational updates. Entered and maintained customer information in Microsoft Excel to oversee job order progress and ensure all service requests were fulfilled.
Skills & Expertise
Education
- Bachelor of Science in Business AdministrationPamantasan ng Lungsod ng Muntinlupa · — — 2023
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