Maryna H.

Maryna H. is a seasoned Customer Support & Service Operations Specialist, renowned for her proficiency in bridging client experience with operational excellence. With experience managing distributed teams, she leverages proactive communication and meticulous documentation to enhance workflow precision. Maryna is adept in high-EQ communication and conflict resolution, streamlining Customer Support & Client Experience through effective escalation prevention and expectation management. Her career includes roles as an Admin Assistant at Karet (Pty) Ltd, where she optimized workflows and oversaw schedule coordination, and in Operations Support at SPAR Bothaville, providing empathetic customer assistance and data management. Her expertise extends to digital documentation and independent productivity in remote contexts, demonstrating adaptability to varied global time-zone collaborations. With a B.A. in Psychological Counselling from UNISA and robust remote work skills, Maryna is open to international remote roles, ensuring seamless operational support across diverse industries.