Mashod P.

Mash P., a dedicated Reporting Analyst, brings substantial expertise in data analysis and reporting within the BPO industry. Based at Teleperformance in BGC Taguig since February 2023, Mash is responsible for pioneering business analysis and data recording systems, ensuring accurate business reports and maintaining data integrity. Prior to this, Mash served as a Trainer, leading seminars to enhance employee communication and troubleshooting skills. From 2019 to 2022, Mash excelled as a Customer Service Representative, providing real-time captioning for hard-of-hearing clients and managing global audio conference calls. Mash's educational background includes studies in Secondary Education majoring in English at Holy Trinity College of General Santos City. Certified in Excel and a graduate of industry-specific training programs, Mash excels in Microsoft Excel, database management, and client relations. Mash's career is marked by effective communication and a strong problem-solving orientation, essential for success in fast-paced environments.