Mashood A.
Mid-Level GoHighLevel CRM Specialist
Open to offersNew to PlatformLanguages
English
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About
Mashood A. is a seasoned GoHighLevel Expert based in Multan, Pakistan, with a comprehensive background in marketing automation, funnel optimization, and CRM management. He has developed custom automations, high-converting funnels, and integrated complex systems to enhance business workflows and customer engagement. In addition to his expertise in GoHighLevel, Mashood skillfully utilizes third-party tools such as Zapier and Make.com for building advanced automations and ClickFunnels for sales funnel creation. His experience as a Go High Level Technical Support Officer has honed his ability to troubleshoot and optimize systems while providing best practices. At Moose Tech Solutions and Automation Guru, he managed GoHighLevel tasks, APIs, domain connections, and implemented Conversational AI tools to improve lead engagement and customer experience. Mashood's education includes a Bachelor's in Telecommunication Systems from Bahauddin Zakariya University.
Experience
GHL & CRM Expert
MTS - Moose Tech Solutions · 2025 — PresentEfficiently execute GoHighLevel tasks, automations, and workflows for various clients. Manage appointments and delegate tasks in tools such as ClickUp, Notion, and Monday.com. Integrate domains, APIs, and third-party applications like Zapier, Make.com, and n8n for customized solutions. Build effective funnels and landing pages using GHL, ClickFunnels, and WordPress. Manage A2P 10DLC registration and compliance for SMS and voice campaigns. Establish targeted email and SMS automations with appropriate tagging and segmentation. Create, import, and export GHL snapshots for multi-account deployment. Deploy Conversational AI and chatbots to enhance lead engagement and overall customer experience. Optimize CRM systems, automations, and funnels to ensure peak performance.GHL Expert
Automation Guru · 2023 — 2025Precisely execute all tasks related to GoHighLevel with a high level of efficiency. Manage appointments and calendars within GoHighLevel to facilitate client scheduling. Connect domains and APIs for tailored integrations and white-label setups. Create high-converting sales funnels via GoHighLevel and ClickFunnels. Oversee A2P 10DLC registration for Twilio and LC Phone systems. Develop advanced email automations and tagging strategies for targeted outreach. Create, import, and export GoHighLevel snapshots for streamlined account deployment. Automate workflows using Zapier to integrate GoHighLevel with third-party applications such as Google Sheets and Slack. Leverage Workable for hiring workflows and team collaboration. Implement Conversational AI solutions like chatbots to enhance lead engagement and customer support while optimizing systems to ensure optimal performance.GHL Tech Support Officer
CRM Giants · 2022 — 2023Respond to technical support inquiries and tickets related to Go High Level in a timely manner. Diagnose and resolve issues concerning memberships, payments, workflows, and automations. Address escalated concerns involving triggers, calendars, pipelines, forms, and campaign delivery. Assist with A2P 10DLC registration, domain connections, and email configuration. Support clients in funnel building, account management, and snapshot importing/exporting. Collaborate with onboarding teams to address client challenges during implementation. Provide documentation, video tutorials, and guides for common issues. Escalate more complex problems to developers or senior support when necessary. Maintain a strong understanding of Go High Level and its integrations.System Support Officer
Prime Network Limited · 2021 — 2022Monitor network performance and ensure system availability. Troubleshoot and address basic connectivity issues within the network. Respond to alerts and incidents promptly, ensuring either resolution or escalation as needed. Assist users with issues related to network access, password resets, and connectivity challenges. Collaborate with Level 2/3 engineers to escalate and resolve complex technical concerns. Conduct basic network configurations, including IP address assignments and port settings. Support maintenance of network hardware and perform necessary firmware updates. Follow established standard operating procedures (SOPs) for troubleshooting and incident management.Network Support Officer
Instacom Pvt, Limited · 2021 — 2021Assist with the monitoring, maintenance, and troubleshooting of network infrastructure, including routers and switches. Address support tickets related to network connectivity and resolve basic issues. Support the configuration and deployment of various network devices. Help manage LAN, WAN, and VPN connections. Document network issues along with troubleshooting steps and resolutions in a ticketing system. Collaborate with senior engineers to escalate more complex network-related concerns. Provide user support, focusing on network access and password resets.
Skills & Expertise
Education
- Bachelor of Telecommunication SystemsBahauddin Zakariya University, Multan · 2016 — 2020
- Intermediate in Computer ScienceSuperior Group of Colleges, Multan · 2014 — 2016
- Matriculation in ScienceNishat High School, Multan · 2002 — 2014
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