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Maurice F. — Mid-Level Virtual Assistant Specialist from Philippines

Maurice F.

Mid-Level Virtual Assistant Specialist

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Maurice F. is a detail-oriented Customer Service and Virtual Assistant professional, recognized for managing front desk operations and providing exceptional client support. With advanced proficiency in Customer Support & Client Relations, he has effectively utilized his skills in email and calendar management to enhance operational efficiency. Maurice has demonstrated expertise in social media content management, having increased local engagement through strategic content creation and posting, specifically on platforms like Facebook and Instagram. His experience includes a role at Buddy's Pares, where he excelled in handling orders and inquiries, and at Northern Spa, where he was responsible for client bookings and delivering Ventosa therapy. With certifications in Basic General Virtual Assistant Training and freelancing, coupled with proficiency in Google Workspace and Microsoft Office, Maurice is equipped to efficiently administer and support dynamic business environments.

Experience

  • Customer Service

    Buddy's Pares · 2023 — 2024
    Oversaw front desk operations that included managing client bookings and scheduling, as well as accommodating walk-ins. Delivered professional customer service by addressing concerns to ensure satisfaction. Handled orders and inquiries while resolving issues effectively.
  • Spa Attendant

    Northern Spa · 2017 — 2017
    Executed Eastern healing massage services with a specialization in Ventosa therapy. Provided lash extension and lash lifting services to clients. Supported the daily operations by setting up and breaking down during busy periods and contributed to social media content creation to enhance local engagement.

Skills & Expertise

Education

  • Information Technology (Vocational Course)
    ATEC Technological College · 2013 — 2014

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