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Mawande J. — Mid-Level Human Resource Manager from South Africa

Mawande J.

Mid-Level Human Resource Manager

South Africa No experience yet
Open to offersNew to Platform
Languages
EnglishXhosa
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About

Mawande K. is a Human Resource professional with significant experience in HR management and customer service within the banking industry. With 3 years serving as an HR professional and 7 years of experience in customer service, Mawande has honed his skills in conflict management, data analysis, and record management. His role as a Senior Sales Consultant at African Bank involves generating new business while adhering to customer service standards and relevant legislation, specifically focusing on the Treating Customers Fairly (TCF) principles. Previously, as a Human Resource Assistant at the Eastern Cape Department of Health, he managed recruitment, payroll, and employee databases, ensuring compliance with HR procedures. Mawande's academic background includes a specialization in Business Administration with a focus on HRM, enhancing his practical technical skills and communication abilities to drive organizational success while ensuring a collaborative workplace environment.

Experience

  • Senior Sales Consultant

    African Bank · 2018 — Present
    Generated new business while adhering to the bank's customer service standards, relevant legislation, and the Treating Customers Fairly (TCF) principles. In addition, performed administrative tasks supportive of sales activities and participated in marketing initiatives to promote bank products and services.
  • Human Resource Assistant

    Eastern Cape Department of Health · 2014 — 2016
    Managed the recruitment and placement processes, ensuring adherence to HR policies and procedures. Oversaw payroll administration and compensation while compiling leave reports to manage leave intake and accrual records effectively. Maintained the employee database to support training and development opportunities and tracked overtime records, managing the work shift register.

Skills & Expertise

Education

  • Moonstone RE5
    FSCA · — — 2021
  • Customer Management Banking
    Bank Seta · — — 2019
  • Business Administration HRM specialisation
    PC Training and Business Collage · — — 2016
  • Compute Literacy Certificate Level 2
    Itec · — — 2012
  • National Senior Certificate Matric
    Ethembeni Secondary School · — — 2012

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