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May A. — Senior Banking Services Officer from Philippines

May A.

Senior Banking Services Officer

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

May Ann R. is a seasoned professional in the banking and finance sector with a decade of experience encompassing branch operations, accounting, and customer service. As a Service Officer at the Philippine Bank of Communications, she excels in managing daily financial transactions, ensuring precise execution and compliance, and driving operational improvements. Previous roles include a senior position at East West Banking Corporation where she supported client inquiries, facilitated loan applications, and maintained ATM and vault operations. Her proficiency in transaction processing, KYC verification, and account reconciliation is complemented by expertise in Excel, Google Sheets, and QuickBooks, which bolster her capabilities in bookkeeping and financial records management. May Ann's commitment to accuracy and excellent client service has been recognized through multiple achievements in operational efficiency and client satisfaction. She holds a degree in Computer Science from AMA Computer College.

Experience

  • Banking Services Officer

    Philippine Bank of Communications · 2025 — Present
    Managed financial transactions on a daily basis, ensuring compliance and accuracy in processing. Conducted account reconciliations and maintained detailed records while enhancing operational efficiency and providing excellent customer service.
  • Sales & Service Associate (Senior Rank)

    East West Banking Corporation · 2017 — 2024
    Addressed client inquiries regarding banking services, supported loan application processes, performed KYC procedures, opened accounts, and processed transactions. Additionally, managed ATM cash and assisted with vault operations.
  • Billing Customer Service Representative

    Concentrix · 2016 — 2017
    Responded to inbound inquiries related to Telco accounts, assisted clients with billing queries and technical issues, and resolved complaints, ensuring outstanding customer service and accurate problem resolution.