May J.
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May Jane S. is a professional based in the Philippines with over two years of experience in customer service, previously working with organizations such as Qualfon and Concentrix. Her responsibilities included managing sales, designing websites, developing digital marketing strategies, and efficiently handling customer inquiries through calls, chats, and emails to ensure satisfaction and meet performance targets in the customer support sector. Recently, May Jane S. broadened her professional scope by enhancing her expertise in video editing, social media marketing, and virtual assistance. She has built her own website to showcase these skills to a global client base, reflecting her continued commitment to providing quality services across digital and customer support domains.
Experience
Marketing Manager
Concetrix · 2024 — 2025Responsible for overseeing marketing initiatives, developing strategies, and managing campaigns to promote the brand. Worked on crafting customer communication and improving engagement through various digital channels.Customer Technical Support
Qualfon · 2022 — 2023Managed customer inquiries through various channels including calls, chats, and emails, providing accurate information and resolving concerns to ensure satisfaction. Handled sales, created and designed websites, and developed marketing strategies, all while maintaining a professional demeanor and meeting performance targets.
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