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May A. from Philippines

May A.

Philippines 1-2 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

May Ann L. is a highly skilled Administrative and Virtual Support professional with over four years of experience in managing client-facing support, coordination, and documentation in dynamic settings. She specializes in supporting Australian insurance brokers by administering policy details, facilitating client communication, and tracking renewal processes. May Ann excels in scheduling, maintaining accurate records, and client communication, effectively supporting multiple stakeholders simultaneously. Her professional journey includes roles such as Engagement Officer at ARK Solves, Project Staff at Bidlisiw Foundation, Inc., Outreach & Extension Staff at St. Therese MTC Colleges, and Administrative Assistant at Central Philippine University Alumni Affairs Office, where she honed her skills in document preparation and reports management. She is adept in using tools like Google Workspace, Microsoft Word, and Excel, which facilitates her high attention to detail and ability to manage multiple priorities.

Experience

  • Engagement Officer

    ARK Solves · 2025 — 2026
    Oversaw client communication by addressing inquiries and ensuring follow-ups were completed promptly. Organized schedules and appointments, facilitating virtual meetings among teams. Compiled structured reports and documentation for client use while keeping precise records of deadlines and deliverables. Contributed to operational processes to guarantee efficient daily functions.
  • Project Staff

    Bidlisiw Foundation, Inc. · 2023 — 2025
    Managed stakeholder communication, providing timely updates and follow-through. Ensured organized tracking of deliverables through comprehensive databases and documentation systems. Developed reports and presentations with a focus on accuracy. Aided in the administrative workflow to adhere to compliance reporting standards while balancing various responsibilities in a dynamic work environment.
  • Outreach & Extension Staff

    St. Therese MTC Colleges · 2022 — 2023
    Facilitated scheduling and coordination of outreach activities while maintaining effective communication. Produced documentation, reports, and training materials to support initiatives. Engaged in presentations and client-facing interactions to enhance outreach efforts.
  • Administrative Assistant

    Central Philippine University Alumni Affairs Office · 2018 — 2020
    Updated and maintained databases, ensuring high levels of accuracy and attention to detail. Responded to client inquiries via email and in person in a professional manner. Conducted data entry and records management activities while supporting document preparation and other administrative tasks.

Skills & Expertise

Education

  • Bachelor of Science in Psychology
    Central Philippine University · — — 2022