May A.
Mid-Level Customer Service & Hospitality Manager
Open to offersNew to PlatformAbout
May Anne D. is a seasoned Customer Service & Hospitality Professional with over a decade of experience in restaurant operations and business management across the Philippines and Singapore. Her extensive expertise includes managing daily operations, handling cashier duties, controlling inventory, and supervising teams, primarily in the restaurant and food service industries. As a former business owner, she has a proven track record in cash flow management, staff leadership, and ensuring seamless business operations. Recognized for her adaptability and reliability, May Anne consistently delivers top-notch customer service in fast-paced environments. Her roles have spanned from managing a food stall and overseeing a bar's operations to serving in diverse capacities like an F&B server and front desk receptionist. Her ability to maintain efficiency and customer satisfaction highlights her contribution to the industry.
Experience
Business Owner
Tarima Barsilog · 2020 — 2024Managed the daily operations of the restaurant, which included tasks related to cashiering and customer service. Oversaw inventory management, cash flow, and compliance with permits and taxes. Supervised and trained two staff members while ensuring operations ran smoothly to achieve customer satisfaction.F&B Server
Biervalley · 2019 — 2019Delivered high-quality customer service along with food and beverage service. Managed cashiering tasks and processed customer orders. Assisted with kitchen operations during busy periods.Business Owner
Eatery / Food Stall · 2018 — PresentHandled daily operations of the eatery, including cashiering and inventory management. Prepared and served food while ensuring quality service and maintained a clean and efficient store environment.Receptionist / F&B Server
JMYX Restobar · 2014 — 2017Assisted customers by handling inquiries and processing restaurant orders. Coordinated with the kitchen staff and supported front-of-house operations, including cashiering.Front Desk Receptionist
Halla Korean Hotel · 2010 — 2011Welcomed guests and managed the check-in and check-out processes. Handled inquiries, reservations, and phone calls while assisting with administrative tasks and maintaining accurate guest records to deliver courteous customer service.Production Worker
MULTIRICH Foods Corporation (REBISCO) · 2010 — 2010Inspected products to ensure they met quality standards. Maintained cleanliness in the production area and adhered to food safety procedures.F&B Server
Coran Restaurant · 2008 — 2009Served food and beverages while ensuring excellent customer service. Took customer orders and managed cashiering tasks, in addition to maintaining the cleanliness of the dining area.Sales Clerk
Pharmacia Luciano · 2007 — 2008Assisted customers with medication purchases while managing cashiering duties. Organized inventory and ensured proper stock levels and store cleanliness.
Skills & Expertise
Education
- UndergradACLC Sta. Maria Bulacan · — — 2015
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