Maya S.
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Maya S. is an accomplished marketing professional with extensive leadership experience in the hotel industry. She has excelled in roles such as Director of Sales and Marketing at Grand Serela Hotel and The Tiara Hotel and Convention Centre, where she implemented strategic account plans and managed proactive sales efforts. Maya has a strong background in developing marketing communication activities and providing customer intelligence to adapt sales strategies to market trends. Her tenure at JW Marriott as a Senior Sales Manager highlights her expertise in corporate segmentation and her capability to oversee sales teams, forecast bookings, and enhance revenue. Through various positions, Maya has demonstrated her skills in executing marketing plans, motivating teams, and establishing valuable business networks. Her proficiency with presentation tools like Microsoft Office and hotel software systems further supports her strategic and operational roles in driving business goals. Maya holds an Economic Degree in Business Management from STIE Harapan Medan.
Experience
Director of Sales and Marketing
Grand Serela Hotel · 2013 — 2015Developed a strategic account plan for demand generators and managed both reactive and proactive sales efforts. Collaborated with the General Manager to determine marketing communication activities and provided customer intelligence for evaluating market trends. Participated in sales strategy meetings, suggested innovative marketing ideas, and acted as the sales contact for customers. Ensured a seamless transition from sales to operations while maintaining high service standards.Director of Sales and Marketing
The Tiara Hotel and Convention Centre · 2012 — 2013Oversaw demand generation strategies and managed marketing communications. Engaged in evaluating market and economic trends affecting sales strategy. Contributed to sales strategy meetings, developed marketing initiatives, and supported crisis communications. Maintained responsibilities concerning sales processes and implementation of the hotel's Brand Standards.Sen. Sales Manager for Corporate Segmentation
JW MarriottDirected sales executives and managers, while also overseeing reservations and catering sales. Executed marketing plans across operational sections and monitored sales team activities. Managed forecasting for bookings and revenue and motivated both operational and sales teams through trainings and meetings.Sales Manager – Corporate and Government Segment
Grand Angkasa International MedanResponsible for planning and executing marketing strategies for banqueting, leading sales for the banquet team, and forecasting sales results. Monitored sales performance to ensure productivity and revenue targets were met, along with conducting sales meetings and negotiating contracts.Sales Manager
Tiara HotelGuest Relation Officer
Garuda Plaza HotelAsst. Front Office Manager
Emerald Garden Hotel
Skills & Expertise
Education
- Economic Degree, Business ManagementSTIE Harapan Medan
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