Maybelline C.
Junior IT Helpdesk Support Specialist
Open to offersNew to PlatformAbout
Maybelline C. is an experienced IT professional with a background rooted in the Information Technology industry. Currently serving as IT Helpdesk Support for the Local Government Unit of IGACOS since 2020, Maybelline assists clients in troubleshooting and operating a range of technologies, both in-person and remotely. Previously, as an IT Staff/Technician Intern at Sutherland from 2018 to 2019, she provided technical assistance and served as the first point of contact for computer system support over phone and email. At AwesomeOS in 2019, Maybelline blended roles as a Sales Associate and IT Helpdesk Support, delivering technical support related to computer systems, hardware, and software. Her proficiency in computer hardware, technical support, and basic programming is grounded in academic experience at Davao del Norte State College and STI College Davao.
Experience
IT Helpdesk Support
Local Government Unit of IGACOS · 2020 — PresentSupplied technical support and assistance to customers both over the phone and in person, ensuring client satisfaction and effective operation of technology and machinery.IT Staff/Technician Intern
Sutherland · 2018 — 2019Delivered technical assistance on computer systems and acted as the primary point of contact for customers seeking technical support via phone or email.Sales Associate / IT Helpdesk Support
AwesomeOS · 2019 — PresentAdministered technical support related to computer systems, hardware, and software through phone, in-person, and remote communication. Addressed customer inquiries to provide necessary technical assistance.
Skills & Expertise
Education
- MasteralDavao del Norte State College · 2022 — Present
- TertiarySTI College Davao · 2015 — 2019
- SecondaryHoly Cross Babak Inc. · 2011 — 2014
- ElementaryTambo Elementary School · 2004 — 2011
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