Maybillene B.

Maybillene B. is an IT professional with hands-on experience as an IT Intern at RGS Global Solutions, where she contributed to server setup, hardware maintenance, and monitored IT support tickets within a data center environment. Her responsibilities included generating reports, analyzing ticket trends for operational efficiency, and working on network and infrastructure tasks. Through her academic background, earning a Bachelor of Science in Information Technology with a major in Business Analytics from Bulacan State University, and project work such as designing the UI/UX for the FertiliSense Tracker App, she has applied technologies including data analytics with Microsoft Excel, Power BI, Tableau, and database management using MySQL and Firebase. Additionally, she used Figma for wireframing and prototyping, and integrated chatbot features with Rasa to enhance mobile application functionality.