Mayette N.

Mayette N. has accumulated diverse experience across the healthcare, banking, and telecommunications industries, contributing to organizations such as Identity LLC, Teleperformance, Lockton Philippines, Sibling Inc., EGS/ALORICA Teleservices, IBEX Global, and Sutherland. Serving as a Client Service Coordinator and a Customer Service Representative, Mayette was directly responsible for client communication, project coordination, and ensuring efficient service delivery. Her work on the Centene Healthcare account included high-volume customer inquiries related to insurance administration, claims support, and payment processing. In healthcare brokerage, Mayette managed everything from HMO card distribution to medical claims and annual checkup logistics. Her technical support tenure included troubleshooting for AT&T and supporting banking clients with fraud identification and account maintenance. Proficient in CRM systems, data entry, and accounting software such as Xero and QuickBooks, she also demonstrates compliance with healthcare standards including HIPAA.