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Mayleen C. — Mid-Level Caregiver from Philippines

Mayleen C.

Mid-Level Caregiver

Philippines 1-2 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Mayleen C. is a skilled caregiver and customer service expert based in Cagayan de Oro City, Philippines, with a rich background in patient care and healthcare support. She has served as a Nursing Assistant at Justiniano Romulo Borja General Hospital, assisting healthcare teams by delivering high-quality patient care, ensuring safety and comfort, and supporting daily activities. Mayleen excelled at monitoring vital signs and preparing patients for medical procedures. Her role as a caregiver with a private employer in Ozamis City underscored her capability in compassionate, hands-on care for the elderly and disabled. Additionally, she has a robust background in customer service, having managed high-volume inquiries at Teleperformance and Arriba Telecontact Incorporation, where she provided effective solutions and maintained a high first-call resolution rate. Her formal qualifications include a Bachelor in Elementary Education and certifications in Caregiving NC II and Bread and Pastry Production NC II. With strong skills in patient care and assistance, customer service, and empathy, Mayleen is dedicated to maintaining high standards in all her professional endeavors.

Experience

  • Nursing Assistant

    Justiniano Romulo Borja General Hospital · 2024 — Present
    Assisted healthcare teams in providing high-quality patient care while ensuring comfort, safety, and dignity. Supported patients with daily activities, monitored vital signs, recorded data, and prepared patients for tests and procedures.

  • Customer Service Expert

    Teleperformance | Cagayan de Oro City · 2020 — 2024
    Delivered exceptional customer service via phone, email, and chat, addressing client inquiries efficiently. Managed high volumes of customer interactions with accuracy and empathy while adhering to service standards.

  • Call Center Agent

    Arriba Telecontact Incorporation | Cagayan de Oro City · 2016 — 2018
    Handled inbound and outbound calls to assist customers with inquiries and complaints, focusing on service requests to enhance customer satisfaction. Documented interactions and feedback accurately in CRM systems.

  • Caregiver

    Private Employer | Ozamis City, Philippines · 2015 — 2016
    Provided hands-on, compassionate care to elderly and disabled clients, assisting with daily activities such as bathing and feeding. Monitored medication intake and behavioral changes, preparing meals, and maintaining a safe environment.

  • Production Operator

    Taiyo-Yuden Philippines Incorporation · 1999 — 2002
    Operated production machines to ensure efficient manufacturing processes. Inspected, assembled, tested, and packaged electronic components while maintaining quality standards. Recorded production data and material usage accurately.

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