Maysam S.

Managed sales, service, payments, and operations to provide consistent support at every client interaction. Addressed customer inquiries via phone and messages regarding products, sizes, prices, availability, and delivery. Processed orders through Instagram and WhatsApp for efficient communication from inquiry to order confirmation. Accurately handled customer payments and kept daily transaction records organized. Fostered strong customer relationships through proactive follow-ups, promoting repeat purchases and loyalty. Coordinated remote delivery requests through social media channels while ensuring order accuracy before dispatch. Resolved customer inquiries with a calm demeanor to maintain positive communication and enhance purchase confidence. Suggested additional products to customers to increase order value. Organized order details prior to dispatch, leading to improved coordination and reduction of missed requests. Responded professionally to after-sales messages to uphold customer satisfaction post-delivery.