MAYUMI B.
Mid-Level Social Media Manager
Open to offersNew to PlatformAbout
Mayumi P. is a skilled Social Media Manager and Virtual Assistant with over five years of experience in the hospitality and casino industries, where she excelled in VIP client service and customer relations. With a keen focus on transitioning into digital marketing, Mayumi possesses practical expertise in social media content creation, short-form video editing, and content planning. She has demonstrated proficiency in managing multi-platform content to enhance engagement and support brand growth. Utilizing tools like Canva and CapCut, she has developed content calendars and optimized social media strategies for US-based clients. Her competencies also include basic performance analytics, community engagement, and audience growth. Additionally, Mayumi's exposure to lead generation and administrative support contributes to her well-rounded skill set. Certified in Digital Marketing and Social Media Management through various programs, she is adept at leveraging her skills for effective online presence management.
Why hire me
I bring 5+ years of experience in hospitality and VIP client service, where I developed strong communication, professionalism, and the ability to handle pressure and client needs with accuracy and care. I am now transitioning into digital marketing with hands-on experience in social media management, including TikTok and Meta content creation, short-form video editing using CapCut, Canva design, content planning, caption writing, and audience engagement. I also have basic experience in tracking performance metrics to improve content results. Additionally, I am skilled in CRM systems, data entry, and reporting using Google Sheets, which helps me stay organized and efficient. My strength is combining customer service excellence with creative execution—understanding both people and content, and how to use both to support brand growth and engagement. I am adaptable, eager to learn, and committed to delivering consistent and quality output.
Experience
Social Media Manager & Lead Generator
Pastel 8 · 2025 — 2026Created and managed content calendars for clients in the US across various social media platforms. Produced and edited short-form videos, graphics, and promotional materials using Canva and CapCut. Crafted optimized captions, CTAs, and hashtags that aligned with brand messaging and marketing objectives. Assessed basic performance metrics for content and applied insights to enhance audience engagement and reach. Assisted with lead generation and performed general administrative duties to support business functions.Content Creator
Personal TikTok Business Account · 2025 — 2026Oversaw a personal TikTok business account concentrating on content performance and audience interaction, while developing a fundamental understanding of the algorithm to enhance reach and visibility.Executive Host
Midori Casino · 2021 — 2024Delivered high-level customer service and managed relationships with VIP clients. Maintained client databases, membership records, and conducted data entry with precision and confidentiality. Ensured prompt resolution of customer requests in a dynamic setting. Cultivated strong skills in communication, problem-solving, and multitasking.
Skills & Expertise
Education
- Bachelor of Science in Tourism ManagementAngeles University Foundation · 2015 — 2019
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