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MAZEEDA W. — Mid-Level Sales Administrator from South Africa

MAZEEDA W.

Mid-Level Sales Administrator

South Africa No experience yet
Open to offersNew to Platform
Languages
English
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About

Mazeeda W. is a dedicated professional with extensive experience in both customer service and sales administration. Currently serving as a Sales Administrator at Meerkat, Mazeeda expertly manages client communications, supporting the sales team by facilitating the collection and processing of necessary documents to close sales. At Debonairs, she held the role of Senior Manager, where she demonstrated Project Management and Leadership skills by supervising a team of 20, ensuring optimal staff coverage and adherence to labor laws. Her proficiency in handling cash flow management, customer accounts, and addressing customer complaints has been key to enhancing customer satisfaction and retention. Fluent in both English and Afrikaans, Mazeeda brings a strong background in Public Relations and efficient communication, essential in her current role. Her education at Malibu Secondary School, with a focus on Business Studies and Economics, provides a solid foundation for her professional endeavors.

Experience

  • Sales Administrator

    Meerkat · 2022 — Present
    Delivered exceptional customer service by clarifying processes and keeping clients informed. Managed client communications through WhatsApp, ensuring timely responses and fostering positive relationships. Supported the sales team by facilitating the collection and processing of essential documents.

  • Senior Manager

    Debonairs
    Oversaw customer accounts and profiles, providing outstanding service and support for a seamless customer experience. Efficiently managed and scheduled staff rosters to ensure proper coverage while adhering to labor laws. Supervised approximately 20 staff members, offering guidance, training, and conducting performance evaluations. Handled cash flow management and cash-up processes, ensuring accurate financial records. Conducted Goods Received Verifications and regular stock takes to maintain inventory accuracy and availability. Addressed and resolved customer complaints promptly to enhance satisfaction and retention.

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