Mehmood A.
Junior IT Support Specialist
Open to offersNew to PlatformPortfolios
About
Mehmood A. is a Computer Science and Engineering graduate pursuing a B.Tech degree, expected to complete studies in 2025. With hands-on experience as a Computer Support Specialist and Call Center Agent from 2024 to 2025, he has provided IT support and engaged in customer service within the call center industry. His background includes active participation in customer service simulation projects, where he efficiently handled customer queries, resolved complaints, and managed product and service information. Mehmood’s technical capabilities are reinforced by his proficiency in computer networking, data entry, and call logging using spreadsheet tools to mimic CRM environments. This foundation is complemented by strong verbal and written communication skills in both English and Urdu.
Experience
Computer support Specialist
Company not specified · 2024 — 2025Provided IT support and performed computer engineering tasks as part of computer support operations.Call Center Agent
Company not specified · 2024 — 2025Handled customer interactions in a call center environment, demonstrating skills in call center procedures and customer communication.
Skills & Expertise
Education
- FSCNoor College · 2023 — 2025
Interested in this professional?
Sign in as an employer to save this profile or invite Mehmood A. to a job.
Sign in as an employer