Mel N.

Mel Nemesis B. is an experienced professional in the BPO, customer support, and social media industries with over four years of progressive roles. Most recently, Mel served as a Social Media Specialist at Magic, Inc., specializing in social media moderation, community outreach, live chat and email support, and influencer/content creator assistance, leveraging platforms like Meta Business Suite and BrandBastion. Previously at TaskUs, Mel functioned as a Social Media Moderator and an Employee Engagement & Experience Associate, contributing to employee engagement initiatives, graphic design projects, events management, and customer support across multiple lines of business including food delivery and vendor management. Earlier experiences at Teleperformance and iQor include handling global airline customer service, technical support, and sales. Mel's background demonstrates adaptability, proficiency with GSuite and MS Office, and effective management of client relations in dynamic environments.