Mel R.

Mel Rose J. is an experienced Admin Staff/Data Entry Specialist with a background in administrative support, data entry, and customer service across business services and e-commerce domains. At Global I-trade Solutions, Mel Rose manages precise data entry, organized recordkeeping, and online research to ensure accuracy in business operations, utilizing tools such as Microsoft Office, Teams, and Tawk.to. Previously, she handled customer email support at Ideas Unlimited and Chirpish, resolving client inquiries efficiently through platforms including Freshdesk, Shopify, Gorgias, and Konnektive CRM. Her expertise extends to updating customer databases, supporting account management, and utilizing a range of CRM systems and communication tools like Skype, Slack, and WhatsApp, with documented experience in sales support roles in Cebu and beyond.