Melanie C.
Mid-Level Client Liaison and Administrative Coordinator
Open to offersNew to PlatformAbout
Melanie C. is an experienced professional with a diverse background in client liaison, customer service, teaching, and administrative support. As a Receptionist and Client Liaison at Nashua, she excelled in providing exceptional front-line service, efficiently managing client appointments and inquiries to maintain high client satisfaction. Her role emphasized her proficiency in organizational tasks and communication, fostering long-term client relationships. In her position at Oldies Roadhouse & Diner, she honed her skills in handling customer needs and processing transactions with accuracy. Melanie leveraged her knowledge of CRM Management Software and Microsoft Office while working as a PA and in general office roles, where she managed financial records and ensured smooth project execution for Homes 100 Estate Agency. Concurrently, Melanie has been teaching English online at NativeCamp, demonstrating her adaptability to various digital tools, including online meeting platforms. Through her varied roles, Melanie consistently showcases her strong organizational, communication, and administrative skills across different industries.
Experience
Waitress/Bartender
Oldies Roadhouse & Diner · 2021 — 2024Delivered service to guests, ensuring a welcoming atmosphere while addressing customer needs and complaints. Coordinated customer inquiries pertaining to reservations and event details, ensuring bookings were managed efficiently. Oversaw event bookings, working with customers to ensure their requirements were met. Managed team shift schedules and accurately processed customer payments, including cash and card transactions, while performing cash-ups and reporting any discrepancies.Receptionist and Client Liaison
Nashua · 2020 — 2021Provided front-line service by welcoming and assisting clients and visitors. Acted as the main point of contact for client inquiries, giving information on services and facilitating communication with relevant departments. Maintained accurate client data, managed appointments and bookings, and handled both phone and email correspondence to address queries and requests efficiently. Resolved client concerns while ensuring satisfaction and provided administrative support, including document organization and report preparation.Part time Online English Teacher
NativeCamp · 2019 — PresentCreated and delivered customized English lessons to Japanese adult students, focusing on speaking, listening, reading, and writing skills. Assessed student progress through evaluations, providing constructive feedback and adapting teaching methods to accommodate cultural backgrounds. Offered ongoing support and resources for language development and utilized online platforms effectively for interactive learning.Debtors and Creditors Clerk
Manaba Discount Centre · 2016 — 2019Supported project planning and execution, managing back-office administration tasks, including report preparation and communication with clients. Provided administrative support to executives, handling correspondence, scheduling meetings, and processing accounts receivable and payable. Maintained organized records and processed financial transactions, ensuring timely invoicing and payments while overseeing payroll administration and banking activities.PA/General Office & Accounts
Homes 100 Estate Agency · 2016 — 2016Assisted in coordinating projects, handling back-office administration for project communications and reporting. Managed executives' calendars and made travel arrangements while processing financial transactions efficiently. Organized office supplies and maintained administrative systems to support operations.
Interested in this professional?
Sign in as an employer to save this profile or invite Melanie C. to a job.
Sign in as an employer