Melanie L.

Melanie L. is a skilled Entry-level Freight Assistant with a robust administrative background and practical experience in logistics operations. Proficient in using TMS Platforms and Load Boards, she has demonstrated expertise in calculating freight class using shipment dimensions and density with tools like Freight Class Calculators. In her previous roles, she managed inbound telecom collections, supported customer account management, and resolved billing disputes, which highlights her strong client communication capabilities. As a Senior Travel Advisor at Cloudstaff, Melanie effectively booked cruises, flights, and accommodations, managed reservations, and leveraged opportunities to upsell services. Her diverse background is complemented by hands-on training in freight brokerage and real estate virtual assistant operations, equipping her with valuable knowledge in dispatching, rate negotiation, and lead management.